Patient.info celebrates 30 year-anniversary following strong growth under new ownership

 

Thirty years after it was founded, digital healthcare platform Patient.info is celebrating a major milestone, following a year of strong growth since becoming part of Navigate Health.

 

The business entered a new chapter in May 2025 when it was acquired by the UK-based digital health company, bringing together two organisations with a shared vision of delivering innovative, technology-led healthcare solutions and high-quality editorial.

 

Since the acquisition, Patient.info has experienced significant growth, including a revenue increase of 45%, continued customer growth and the launch of new digital products that further strengthen its offering to medical professionals and patients, including a healthcare insights platform driven by NHS data and a healthcare jobs portal. The health information provider has also continued to focus on improving its current roster of digital products and tools, including the core platform, a healthcare directory, and a clinical trials database, focusing heavily on human-written content and safe-clinically validated information that patients can trust.

 

Established in 1996, Patient.info has become a household name in the healthcare industry, spending three decades supporting healthcare organisations, medical professionals and patients with digital solutions, clinically reviewed healthcare information designed to improve patient outcomes and enhance the delivery of care. It was named by Which? as the top GP-recommended health site in 2025, and is regularly cited by the NHS, GOV.UK, and leading national news publications. Despite the growth of AI, Patient.info’s ethos is to maintain focus on human-written content and safe-clinically validated information that patients can trust.

 

Today, the platform serves eight-million monthly visitors with 11,000 pages of healthcare content and articles including patient information leaflets, medicine guides and professional references, 770,000 subscribers, millions of social media users and 284 active patient communities.

 

Patient.info plays a key role in the digital transformation of healthcare and has made significant investment into product development and innovation, utilising emerging technologies and AI to enhance its offering and improve access to healthcare information.

 

Thomas Porteus, Director of Patient.info, explains, “Celebrating 30 years is a proud moment for everyone who has been part of our journey. Our success is built on listening to our patients and professionals, responding to the changing needs of healthcare and continually investing in innovation.

 

“Navigate Health has enabled us to build on those foundations, invest more into the platform and accelerate the development of new products, putting us in a strong position for the future. We are working on some exciting features and resources which will mean we can reach even more people on their healthcare journey - helping them go from searching symptoms to taking action via trusted content, personalised pathways, and seamless access to relevant services.”

 

Over the past three decades, Patient.info has evolved alongside the healthcare sector, adapting to changing technologies, regulatory requirements and the growing demand for digital-first patient care.

 

The business says its recent growth reflects increasing confidence in digital health technologies and the value of combining established expertise with new investment and innovation.

 

Looking ahead and with the backing of Navigate Health, Patient.info will continue investing in technology, product innovation and customer success as demand for digital healthcare solutions continues to grow across the UK and internationally.